Fast & Friendly Customer Service
We don’t get letters of praise by the hundreds for nothing!

All of us here at Grandma Bowser’s are very proud of our long record of
customer and canine satisfaction. We stand behind our products with a
100% money-back guarantee. If you are dissatisfied for any reason, or if
you have any questions or comments, please contact us.

We take great pride in every product we sell, your satisfaction is
paramount to us. Therefore we unconditionally guarantee all of our
products. If for any reason you are dissatisfied with your purchase,
please return it within 90 days for a refund. We will credit your original
method of payment or issue you a check.

Please contact us at 866.248.8510 or email  for return instructions.

When returning an item for exchange, please specify product you wish to
have shipped in exchange for the returned item. Upon receiving the
original returned item, we will ship the new item to you. If the exchange
is for a like item there will be no additional charges.

A portion of Grandma Bowser’s profits go to support these worthy and
important causes: (Humane Society)